Privacy & Security Policy

Last Updated: March 2025

1. INTRODUCTION

Your privacy is important to us. This policy explains how we collect, use, and protect your data in compliance with GDPR (General Data Protection Regulation).

2. DATA WE COLLECT

We collect the following data when you interact with our website:

  • Personal Data: Name, email, phone number, address, payment details.
  • Technical Data: IP address, browser type, device information, pages visited.
  • Cookies & Tracking Technologies: Used for improving user experience and analytics (see Cookie Policy).

3. HOW WE USE YOUR DATA

We process your data for the following purposes:

  • Order Processing: To fulfill your purchases and deliver goods.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing (With Consent): To send promotional emails and special offers.
  • Legal Compliance: To meet our obligations under German and EU law.

4. DATA SHARING & SECURITY

  • We do not sell your data.
  • We share your data with trusted third-party service providers (e.g., payment processors, delivery companies) only when necessary.
  • Your data is stored securely, and we implement strict measures to prevent unauthorized access.

5. YOUR RIGHTS UNDER GDPR

As an EU citizen, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Correction: Correct inaccurate data.
  • Right to Deletion: Request the deletion of your data unless legally required to retain it.
  • Right to Object: Withdraw consent for marketing communications.
  • Right to Data Portability: Receive your data in a portable format.

To exercise your rights, contact us at hello@stellakaiser.com.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your experience. You can manage cookie settings in your browser. For full details, see our Cookie Policy.

7. CONTACT INFORMATION

For privacy-related inquiries, contact us at hello@stellakaiser.com.