Last Updated: March 2025

Welcome to StellaKaiser.com! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.

1. GENERAL INFORMATION

The brand STELLA KAISER is registered under the company named Bernd Kaiser. This is a business registered in Germany.

• Registered Address: Schwalbenweg 7, 97422 Schweinfurt, Deutschland
• VAT ID (USt-IdNr.): DE347755462
• Tax Number (Steuernummer): 249/234/20246
• Managing Director: Bernd Kaiser
• Contact: hello@stellakaiser.com

2. ELIGIBILITY

To purchase from our website, you must be at least 18 years old or have parental consent.

3. ORDERS & PAYMENT

• Orders are subject to availability and acceptance.
• Prices are listed in EUR (€) and include applicable VAT. Additional customs duties may apply for international orders.
• We accept payments via credit/debit cards, PayPal, Apple pay and Google pay. 
• Orders are confirmed only after successful payment.

4. SHIPPING & DELIVERY

• We ship worldwide. Delivery times vary based on location.
• Shipping fees are calculated at checkout.
• International customers are responsible for any import duties or taxes.

5. RETURNS & REFUNDS

• You have 14 days from receiving your order to request a return.
• Items must be unused, in original packaging, and with proof of purchase.
• Refunds are processed within 14 days of receiving the returned product.
• Custom or engraved items cannot be returned.

6. INTELLECTUAL PROPERTY

All content on StellaKaiser.com, including designs, logos, text, and images, is owned by Bernd Kaiser and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. LIABILITY LIMITATION

We are not responsible for indirect damages, including lost profits, due to website errors, delayed shipments, or force majeure events.

8. DISPUTE RESOLUTION

• These Terms are governed by German law.
• Any disputes will be settled in the courts of Schweinfurt, Germany.
• EU consumers may use the Online Dispute Resolution (ODR) platform (https://ec.europa.eu/consumers/odr).

9. CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website implies acceptance of the latest version.